Škorić, S. and Bartoluci, M.: PLANNING IN THE CROATIAN NATIONAL SPORT FEDERATIONS

Management is a process conducted through various functions, and planning seems to be truly one of the most important ones. Process of planning should tell us where an organisation is now, where it wants to be, and how to get there. Although mostly researched within the context of profit organisations, its importance is being stressed ever more in non-profit organisations as well. National sport federations are non-profit organisations responsible for the organisation and development of sport throughout all the layers of a single discipline (from grassroots to the elite one) at national level. As governing bodies they should set an example on how to conduct their business for all other sport organisations in their discipline, i.e. clubs. In addition, since their customer base is quite large and different, in order to satisfy all needs, a proper process of planning is a prerequisite for achieving organisational goals. The research has shown that the level of satisfaction with the process of planning is above expected, but there is still space for improvement.